TERMS & CONDITIONS

HARP Technologies & Services Pvt. Ltd.
CIN: U74999PN2015PTC156847
Registered Office: Vision One, Office Tower, Office No. 317 & 318, 3rd Floor, Bhumkar Chowk, Tathwade-Wakad, Pune, Maharashtra – 411033
Website: www.harp-india.com
Email: info@harp-india.com

Last Updated: 09 August 2026

Please read these Terms & Conditions carefully before accessing or using this website or making any payment to HARP Technologies & Services Pvt. Ltd. (“HARP”, “Company”, “we”, “us” or “our”).

By accessing this website, using our services, submitting information, making a payment, or otherwise engaging with HARP through this website or through any payment link issued by HARP, you acknowledge that you have read, understood and agreed to these Terms & Conditions.

If you do not agree with these Terms & Conditions, you should not use this website or make any payment through HARP’s online payment facilities.

1. ABOUT HARP

HARP Technologies & Services Pvt. Ltd. is a company incorporated under the Companies Act, 2013 and is engaged in providing technology, recruitment, staffing, human resource and related professional services.

The nature, scope, commercial terms, fees, payment obligations, replacement obligations and other conditions applicable to a particular client engagement may be governed by a separate agreement, Master Services Agreement (“MSA”), Contract Services Agreement, Statement of Work (“SOW”), Work Order (“WO”), Purchase Order (“PO”), engagement letter, invoice or other written commercial document issued or accepted by HARP.

Where such a specific agreement or commercial document exists, its terms shall govern the relevant transaction.

2. USE OF WEBSITE

The information and materials available on this website are provided for general informational and business purposes.

HARP reserves the right to modify, update, suspend or discontinue any part of the website, its content, services or functionality at any time without prior notice.

HARP does not guarantee that the website will always be available, uninterrupted, error-free or free from viruses or other harmful components.

3. INTELLECTUAL PROPERTY

All information, documents, software, content, graphics, logos, trademarks, designs, text, images and other materials available on this website are the property of HARP or its respective third-party licensors, unless expressly stated otherwise.

No material from this website may be copied, reproduced, modified, distributed, republished, transmitted, displayed, sold, licensed or commercially exploited without the prior written permission of HARP.

Unauthorised use of HARP’s intellectual property may result in appropriate civil and/or criminal action as permitted under applicable law.

4. SERVICES AND COMMERCIAL ENGAGEMENTS

HARP provides services primarily to businesses, organisations and other authorised customers under agreed commercial arrangements.

The specific scope of services, fees, payment terms, deliverables, replacement obligations, service conditions and other commercial terms may be governed by a separate agreement, MSA, Contract Services Agreement, SOW, WO, PO, invoice or other written document.

Where a specific written agreement exists, the terms of that agreement shall prevail over any general information appearing on this website.

5. PAYMENT TERMS

Where HARP provides an online payment facility, including a payment link, payment page or other payment mechanism, the payment is intended only for the specific purpose communicated by HARP.

A payment may relate to:

  • an invoice;
  • an agreed professional service;
  • a contractual obligation;
  • a service engagement;
  • an approved commercial transaction; or
  • any other purpose expressly authorised by HARP.

The payment description, invoice, agreement, SOW, PO or other applicable commercial document shall determine the purpose and applicability of the payment.

Making a payment through a HARP payment link does not, by itself, create any entitlement to services beyond those expressly agreed with HARP.

HARP reserves the right to verify any payment before crediting or applying it against a particular invoice, service or account.

6. NO PAYMENT OR FEE FROM JOB SEEKERS / CANDIDATES

STRICT FRAUD WARNING

HARP Technologies & Services Pvt. Ltd. DOES NOT CHARGE ANY JOB SEEKER OR CANDIDATE ANY FEE, PAYMENT, REGISTRATION CHARGE, INTERVIEW CHARGE, SECURITY DEPOSIT, PROCESSING FEE, PLACEMENT FEE, TRAINING FEE, DOCUMENTATION FEE OR ANY OTHER MONEY IN CONNECTION WITH EMPLOYMENT OR JOB OPPORTUNITIES handled by HARP.

HARP does not authorise any employee, recruiter, consultant, representative, agent, intermediary, third party or any other person to collect money from a job seeker or candidate on behalf of HARP in connection with employment opportunities.

No person is authorised to:

  • demand money from a candidate for arranging an interview;
  • demand money for securing employment;
  • demand money for issuing an offer letter;
  • demand money for processing a candidate’s application;
  • demand money for background verification;
  • demand money for registration;
  • demand money for training as a condition of employment;
  • demand money for placement;
  • request payment through a personal bank account, UPI ID, wallet or personal payment link; or
  • represent that payment to such person is required by HARP for obtaining employment.

Unauthorised Payment Disclaimer

Any person who makes a payment to an individual, intermediary, recruiter, agent, consultant or third party claiming to represent HARP, where such payment has not been expressly authorised in writing by HARP through its official communication channels, does so entirely at their own risk.

HARP shall not recognise, accept or assume liability for any such payment or claim for reimbursement merely because the recipient represented himself/herself as being associated with HARP.

HARP shall have no obligation to reimburse, compensate or otherwise make good any amount paid to an unauthorised person, account, UPI ID, wallet, payment link or other payment destination, except where HARP is legally required to do so.

Any alleged representation, promise, assurance or commitment made by an unauthorised person shall not bind HARP.

If a job seeker receives any request for money allegedly made on behalf of HARP, the person should not make the payment and should immediately report the matter to HARP at:

info@harp-india.com

HARP reserves the right to investigate and take appropriate legal action against any person falsely representing HARP or attempting to collect money in HARP’s name.

7. REFUND & CANCELLATION POLICY

7.1 General Policy

HARP operates primarily on a business-to-business and contractual service model.

Payments made to HARP are generally made against an agreed service, invoice, SOW, WO, PO, contractual obligation or other authorised commercial arrangement.

A payment made to HARP is not automatically refundable merely because the payer subsequently changes its mind, does not utilise the service, delays in providing information, changes its business requirements, or otherwise decides not to proceed.

Any refund shall be subject to the applicable agreement, invoice, commercial terms and the provisions of this policy.

7.2 Payments Against Contractual Services

Where a payment has been made pursuant to an MSA, Contract Services Agreement, SOW, WO, PO, invoice or other contractual arrangement, the refund and cancellation provisions contained in that applicable agreement shall prevail.

Payment obligations that have become due and payable under a contractual arrangement shall not be treated as refundable merely because the underlying engagement is subsequently discontinued, cancelled or terminated.

Where services have already been provided, performed or substantially performed, HARP shall have no obligation to refund the corresponding amount except where expressly agreed in writing or required under applicable law.

7.3 No Automatic Refund

The following circumstances shall not automatically create a right to a refund:

a. Customer changes its mind after making payment;

b. Customer does not use or fully utilise the service;

c. Customer delays or fails to provide information, documents, approvals or cooperation required for service delivery;

d. Customer internally changes its business requirement;

e. Customer cancels or postpones a project after HARP has commenced work;

f. services have already been performed or resources have already been allocated;

g. HARP has incurred costs or obligations in connection with the engagement;

h. a candidate, consultant or resource becomes unavailable after the engagement, where the applicable agreement provides for replacement or another contractual remedy instead of refund;

i. customer fails to comply with the agreed contractual terms; or

j. any other circumstance where the applicable agreement, invoice, SOW, WO or PO does not provide for a refund.

8. REPLACEMENT IS NOT A REFUND

Where a recruitment or staffing engagement is subject to a replacement guarantee, the remedy available to the client shall be governed exclusively by the applicable commercial agreement.

A replacement obligation shall not automatically create a right to a refund.

For example, under HARP’s applicable staffing arrangements, a qualifying replacement may be provided subject to contractual conditions, including payment of the applicable placement fee and prescribed notice requirements.

HARP shall not be required to provide both:

(a) a refund; and
(b) a replacement candidate

for the same transaction unless HARP expressly agrees otherwise in writing.

9. CANCELLATION REQUESTS

Any cancellation request must be submitted in writing to:

info@harp-india.com

A cancellation request shall not automatically constitute acceptance of cancellation or entitlement to a refund.

HARP shall review the request based on:

  • the applicable agreement;
  • invoice;
  • SOW/WO/PO;
  • services already rendered;
  • costs incurred;
  • contractual obligations;
  • status of the engagement; and
  • applicable law.

HARP’s written confirmation shall be required for any cancellation that affects an existing payment obligation.

10. DUPLICATE OR ERRONEOUS PAYMENTS

If a customer believes that a payment has been made twice or that an amount has been paid to HARP in error, the customer must notify HARP promptly with complete transaction details.

HARP may verify the transaction and, where the payment is confirmed to be a genuine duplicate or erroneous payment and no contractual or other outstanding amount is due, may process an appropriate refund or adjustment.

A refund shall not be processed merely on the basis of an unsupported allegation of an erroneous payment.

11. APPROVED REFUNDS

Where HARP approves a refund, the refund shall ordinarily be processed through the same payment gateway, acquiring channel or payment method through which the original transaction was received, subject to the applicable payment gateway, banking and regulatory requirements.

HARP does not ordinarily provide cash refunds for payments made by card or through an electronic payment method.

Approved refunds shall generally be initiated within 7–10 business days from the date of approval, subject to the processing timelines of the relevant payment gateway, bank, card network or financial institution.

The actual time taken for the amount to reflect in the customer’s account may vary and shall not be under HARP’s direct control.

12. REFUND LIMITATIONS

To the maximum extent permitted by applicable law, HARP shall not be liable for delays caused by:

  • banks;
  • payment gateways;
  • card networks;
  • UPI systems;
  • payment processors;
  • technical failures outside HARP’s reasonable control;
  • incorrect bank/payment details provided by the customer; or
  • regulatory or compliance requirements.

HARP shall not be responsible for any loss, interest, penalty, opportunity cost or other consequential loss arising solely from a delay in processing or receiving a refund.

13. PAYMENT DISPUTES AND CHARGEBACKS

Customers should first contact HARP at info@harp-india.com regarding any payment-related concern.

A customer shall not misuse a chargeback, payment dispute or card dispute process for the purpose of avoiding a valid contractual or payment obligation.

Where a chargeback or payment dispute is initiated in respect of a legitimate transaction, HARP reserves the right to provide the payment gateway, acquiring bank, card network or relevant authority with all applicable transaction records, invoices, agreements, communications and other supporting documentation.

Nothing in this clause restricts any statutory or regulatory right available to a customer.

14. UNAUTHORISED USE OF HARP’S NAME

HARP shall not be responsible for any payment, transaction, commitment or representation made by an unauthorised person falsely claiming to act on behalf of HARP.

Customers and candidates must verify that payment instructions originate from HARP’s official communication channels before making any payment.

HARP’s official email domain is @harp-india.com.

HARP strongly advises customers and candidates not to make payments to:

  • personal bank accounts;
  • personal UPI IDs;
  • personal wallets;
  • cryptocurrency addresses;
  • unofficial payment links; or
  • any third-party account

unless the payment has been expressly confirmed by HARP through an authorised official communication.

15. CONFIDENTIALITY

Any confidential or proprietary information exchanged between HARP and its clients shall be governed by the applicable contractual agreement.

Such information may include, without limitation:

  • business information;
  • pricing;
  • candidate information;
  • resumes and profiles;
  • customer information;
  • employee information;
  • databases;
  • recruitment methodologies;
  • financial information;
  • technical information; and
  • other proprietary information.

Unauthorised disclosure or use of confidential information may result in legal action.

16. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, HARP shall not be liable for any indirect, incidental, special, consequential or punitive damages, including loss of profits, revenue, business opportunity, goodwill or data arising from the use of this website, services or payment facilities.

Where a specific written agreement applies to a transaction, the limitation of liability contained in that agreement shall govern.

For example, HARP’s current staffing agreements contain contractual limitations on aggregate liability and exclusions of consequential damages.

Nothing in these Terms shall exclude or limit liability to the extent such exclusion or limitation is prohibited by applicable law.

17. THIRD-PARTY SERVICES

HARP may use third-party service providers, including payment gateways, banking institutions, technology providers, communication platforms and other service providers.

HARP shall not be responsible for interruptions, failures, delays or errors attributable solely to such third-party systems, subject to applicable law.

Payments processed through a third-party payment gateway shall also be subject to that provider’s applicable terms and policies.

18. FRAUD, MISREPRESENTATION AND UNAUTHORISED TRANSACTIONS

HARP reserves the right to investigate suspected fraud, impersonation, unauthorised transactions, misuse of payment facilities, false representations or other unlawful activity.

Where HARP reasonably suspects fraudulent or unauthorised activity, it may suspend, cancel, hold or investigate a transaction to the extent permitted by law and may provide relevant information to payment gateways, banks, law-enforcement authorities or other competent authorities.

HARP reserves all rights to initiate appropriate civil or criminal proceedings against persons involved in fraud, impersonation, unauthorised collection of money or misuse of HARP’s name, brand or intellectual property.

19. FORCE MAJEURE

HARP shall not be liable for delay or failure in performing its obligations where such delay or failure results from circumstances beyond its reasonable control, including natural disasters, war, civil disturbances, governmental actions, epidemics, pandemics, technical failures, telecommunications failures, banking failures, payment gateway failures or other similar events.

20. GOVERNING LAW

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

21. DISPUTE RESOLUTION

Any dispute arising out of or relating to these Terms & Conditions or any transaction with HARP shall, where applicable, be subject to the dispute-resolution mechanism contained in the applicable agreement between HARP and the customer.

Where no separate dispute-resolution agreement applies, the courts and competent authorities having jurisdiction at Pune, Maharashtra shall have jurisdiction, subject to applicable law.

HARP’s contractual agreements provide for arbitration with Pune, Maharashtra as the seat and venue and English as the language of arbitration.

22. SEVERABILITY

If any provision of these Terms & Conditions is determined to be invalid, unlawful or unenforceable by a competent authority, such provision shall be modified or severed to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

23. MODIFICATION OF TERMS

HARP reserves the right to amend, modify or update these Terms & Conditions from time to time.

The updated version shall be effective from the date it is published on this website unless otherwise stated.

Continued use of the website or payment facilities after publication of revised Terms & Conditions shall constitute acceptance of the revised Terms, to the extent permitted by applicable law.

24. CONTACT INFORMATION

For any questions concerning these Terms & Conditions, payments, refunds or cancellations, please contact:

HARP Technologies & Services Pvt. Ltd.

Vision One, Office Tower, Office No. 317 & 318,
3rd Floor, Bhumkar Chowk, Tathwade-Wakad,
Pune, Maharashtra – 411033

Email: info@harp-india.com
Website: www.harp-india.com
Telephone: 020-67082929

Candidate Fraud / Payment Warning

HARP DOES NOT CHARGE JOB SEEKERS OR CANDIDATES ANY MONEY FOR JOB OPPORTUNITIES. HARP HAS NOT AUTHORISED ANY PERSON TO COLLECT SUCH MONEY. IF ANYONE DEMANDS MONEY IN HARP’S NAME, DO NOT MAKE THE PAYMENT AND REPORT IT IMMEDIATELY TO info@harp-india.com.